Level 8: Market and SellLesson 39 of 500

Practice Customer Service

You completed another step! You are on step 39 of your CEO journey.

Quick intro: every great CEO started exactly where you are — curious and willing to try.

Simple explanation

• Practice Customer Service is a skill you build with practice, not a talent you are born with.
• Take one small action today instead of waiting for the perfect plan.
• Write your ideas down — written ideas grow faster.

Real-world example

Maya, age 12, noticed classmates losing water bottles. She made name-tag clips, sold packs for $6.00 each, spent $40.00 on supplies, and used this exact step to grow her idea.

Vocabulary

Entrepreneur: a person who solves problems by building something new.
Customer: the person your idea helps.
Profit: money left after you pay your costs.

Watch this lesson video

What Is Profit? Money Basics for Young Entrepreneurs

Two Cents · 6 min — Revenue minus costs equals profit — with real examples you can copy.

Fun activity

Set a 5-minute timer and list as many ideas about “Practice Customer Service” as you can. No idea is too silly!

Worksheet

Write your answers here. This saves into My Business Builder.

Three-question quiz

In your own words, "Practice Customer Service" is mostly about…

Guessing and hopingLearning a CEO skill step by stepDoing nothing

What should a CEO do when something does not work the first time?

Quit right awayBlame someone elseLearn from it and try again

Who can help you practice this step?

A trusted adult, teacher, or teammateNobodyOnly famous CEOs

CEO challenge

Explain what you learned about “Practice Customer Service” to one person today, in 60 seconds or less.

Reflection

What is one thing from this lesson you will use this week?