Intermediate Business BuilderLesson 59 of 500 Locked
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Customer-Retention Strategies
You do not have to know everything to begin. You are on step 59 of your CEO journey.
Quick intro: every great CEO started exactly where you are — curious and willing to try.
Simple explanation
• Customer-Retention Strategies is a skill you build with practice, not a talent you are born with.
• Take one small action today instead of waiting for the perfect plan.
• Write your ideas down — written ideas grow faster.
Real-world example
Maya, age 12, noticed classmates losing water bottles. She made name-tag clips, sold packs for $6.00 each, spent $40.00 on supplies, and used this exact step to grow her idea.
Vocabulary
Entrepreneur: a person who solves problems by building something new.
Customer: the person your idea helps.
Profit: money left after you pay your costs.
Watch this lesson video
Grit: The Power of Passion and Perseverance
TED — Angela Duckworth · 6 min — Sticking with your idea over time beats being the fastest starter.
