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Level 4: Know Your CustomerLesson 20 of 500
Use Feedback to Improve
Your idea is growing! You are on step 20 of your CEO journey.
Quick intro: every great CEO started exactly where you are — curious and willing to try.
Simple explanation
- • Use Feedback to Improve is a skill you build with practice, not a talent you are born with.
- • Take one small action today instead of waiting for the perfect plan.
- • Write your ideas down — written ideas grow faster.
Real-world example
Maya, age 12, noticed classmates losing water bottles. She made name-tag clips, sold packs for $6.00 each, spent $40.00 on supplies, and used this exact step to grow her idea.
Vocabulary
- Entrepreneur: a person who solves problems by building something new.
- Customer: the person your idea helps.
- Profit: money left after you pay your costs.
Watch this lesson video
How to Speak So That People Want to Listen
TED — Julian Treasure · 10 min — Practical tools for your pitch, your presentation, and your everyday voice.
More MindHeart videosFun activity
Set a 5-minute timer and list as many ideas about “Use Feedback to Improve” as you can. No idea is too silly!
Worksheet
Three-question quiz
CEO challenge
Explain what you learned about “Use Feedback to Improve” to one person today, in 60 seconds or less.
Reflection
What is one thing from this lesson you will use this week?